Faq

FREQUENTLY ASKED QUESTIONS

Our experts at Auspire Immigration are here to help you.
We find solutions for all your visa issues, we help you finding a job (for individuals) or skilled employees (for businesses).

A Registered Migration Agent (RMA) is a person who is professionally trained and licensed to assist clients in their migration endeavours. RMAs do not work for the Department of Home Affairs.

RMAs are bound by the Code of Conduct.

The authority that regulates RMAs in Australia is the MARA (Migration Agents Registration Authority – see www.mara.gov.au).

Auspire Immigration Australia (AIA) is registered under the Migration Agent Registration Number (MARN) 1678604. Check out our registration details here

Registered Migration Agents (RMA) are bound by the MARA code of conduct.

This means RMAs have to work for their clients’ best interest, and always act ethically and professionally. We also have to undergo mandatory training to make sure our knowledge is always up to date so we can give the best advice to our clients.

RMAs who breach the code of conduct or act in a way that is not in the best interest of their clients are disciplined by the MARA, for instance suspension or cancellation of registration.

Please note, agents offshore are not bound by the Code of Conduct.

We recommend to check the agent’s profile on the MARA website and see if they hold a current registration.

No, there is no affiliation with the Department. Registered Migration Agents (RMAs) are professionals that usually work for a private business.

RMAs are bound by confidentiality. At Auspire Immigration Australia (AIA) it is our top priority to always act in the best interest of our clients.

Yes absolutely! Our immigration specialists are located all around Australia. However, there is no need for you to be in Australia or any specific location for us to assist you with your visa and immigration needs.

We work worldwide and can communicate with you via video call, telephone and email. For example: we can use Skype, WhatsApp or Zoom.

There are a variety of visas which are especially for people who are located outside of Australia. There is no disadvantage.

Most Registered Migration Agents RMAs) at Auspire Immigration Australia (AIA) are from migrants themselves and speak English as their second or third language.

Australian immigration law can be complicated, and it is important to us that our clients understand the processes regarding their visa requirements. Therefore, the AIA website has a language tool incorporated which translates in your language.

Additionally, we can organise an interpreter for you. Please note, this service is subject to an additional fee.

Australian immigration law is complex and changes frequently. Your fee will depend upon your circumstances and complexity of your case. For example, the length of time involved in gathering information and preparing a decision-ready application. It will also depend upon the number of applicants (e.g. family members) and the type of visa you are applying for.

Our services fees are fair and reasonable and are around the market average for Registered Migration Agents (RMAs). At Auspire Immigration Australia (AIA) we are flexible and you can pay your fees in instalments.

We accept direct deposits by bank transfer or credit card payments (Mastercard or Visa) via IVR payment. Please note, credit card payments are subject to 2% surcharge.

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